Refund policy

آخر تحديث: 27 أكتوبر 2025

فترة الاسترجاع

تقدّم Gahhez سياسة استرجاع لمدة 14 يومًا، أي لديك 14 يومًا من تاريخ استلامك للمنتج لطلب الاسترجاع.

شروط الاسترجاع

– أن يكون المنتج في نفس الحالة التي استلمته بها — غير مستخدم أو غير مرتدى، مع وجود البطاقات، وفي عبوته الأصلية.

– توفر إيصال الشراء أو ما يثبت عملية الشراء.

لبدء طلب الاسترجاع، يرجى التواصل معنا عبر البريد الإلكتروني: info@gahhez.com

مهم

لن يتم قبول أي منتجات يتم إرجاعها دون طلب استرجاع مسبق.

استرداد الأموال

بعد استلام وفحص المنتج المرتجع، سنقوم بإبلاغك بحالة طلب الاسترداد. في حال الموافقة، سيتم رد المبلغ خلال 10 أيام عمل.

إذا مرّ أكثر من 15 يوم عمل ولم تستلم المبلغ، يرجى التواصل معنا عبر: info@gahhez.com – +201004646489

Last updated: October 27, 2025

Return Period

Gahhez offers a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return:

Your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging.
You must have the receipt or proof of purchase.

To start a return, please contact us at info@gahhez.com

Important: Items sent back without first requesting a return will not be accepted.

Refunds

Once approved, refunds are issued within 10 business days. If more than 15 business days have passed, contact info@gahhez.com. - +201004646489

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