Shipping policy

معلومات عامة

يرجى العلم بأنه لا يمكن فتح الطرد عند باب المنزل أو إرجاعه مباشرةً مع مندوب الشحن. في حال واجهتك أي مشكلة، يمكنك إرجاع الطلب وفقًا لسياسة الاسترجاع واسترداد الأموال الخاصة بنا.

التوصيل داخل مصر

توفّر Gahhez خدمة توصيل مريحة إلى أي عنوان داخل جمهورية مصر العربية. يرجى اتباع الخطوات التالية لاستلام طلبك:

اختيار مدينتك: أثناء إتمام عملية الشراء، اختر مدينتك من قائمة الوجهات المنسدلة، وستظهر خيارات التوصيل المتاحة وتكلفتها بناءً على اختيارك.
مدة التوصيل: يتم توصيل الطلبات خلال مدة تتراوح بين 3 إلى 7 أيام عمل من تاريخ قبول الطلب.
تأكيد الطلب: لن نقوم بالتواصل معك لتأكيد الطلب إلا في حال وجود مشكلة قد تؤثر على تجهيز الطلب أو عملية التوصيل.

رسوم الشحن

يتم احتساب رسوم التوصيل تلقائيًا عند إتمام عملية الشراء.

تسوّق الآن واستمتع بخدمة توصيل سريعة وموثوقة مع Gahhez!

General Information

Please note that it is not possible to open the package at the door or return it immediately with the courier. If you encounter any issues, you may return the order according to our Return & Refund Policy.

Delivery Within Egypt

Gahhez offers convenient delivery to any address within Egypt. Follow these steps to receive your order:

Select Your City: At checkout, choose your city from the destinations drop-down menu. Available delivery options and charges will be displayed based on your selection.
Guaranteed Delivery: Orders are delivered within 3–7 business days from the moment your order is accepted.
Order Confirmation: We will not contact you to confirm the order unless there is an issue that affects processing or delivery.

Shipping Charges

Delivery charges will be calculated at checkout.

Shop now and enjoy fast and reliable delivery with Gahhez!

This website is operated by Gahhez. Throughout the site, the terms “we”, “us” and “our” refer to Gahhez. Gahhez offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content. Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any Services. Any new features or tools added to the store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. Gahhez reserves the right to update, change, or replace any part of these Terms by posting updates on the website. Your continued use of the website constitutes acceptance of those changes. Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and Services. SECTION 1 – ONLINE STORE TERMS By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction or that you have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction. You must not transmit any worms, viruses, or code of a destructive nature. A breach of these Terms may result in immediate termination of your Services. SECTION 2 – GENERAL CONDITIONS We reserve the right to refuse Service to anyone at any time. Content you provide (excluding credit card information) may be transferred unencrypted and involve transmissions over networks. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Gahhez. Headings in this agreement are for convenience only and do not affect the Terms. SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS Gahhez is not responsible if information on this site is inaccurate, incomplete, or outdated. Material is for general information only and should not be relied upon as the sole basis for decisions. Historical information is provided for reference. We reserve the right to modify site contents at any time without obligation to update. SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES Prices and product availability are subject to change without notice. Gahhez may modify or discontinue the Service or any content at any time and is not liable for changes, price adjustments, or service suspension. SECTION 5 – PRODUCTS OR SERVICES Certain products or Services may be available exclusively online with limited quantities. Returns and exchanges are governed by our Refund Policy. We strive to display accurate colors and images but cannot guarantee monitor accuracy. Gahhez may limit sales, quantities, and geographic availability at its discretion. Product descriptions and pricing are subject to change at any time. SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION We may refuse or cancel any order at our discretion. Limits may be applied per person, household, or order. You agree to provide accurate purchase and account information, including email addresses and credit card details, and update information promptly. For more details, please review our Refund Policy. SECTION 7 – OPTIONAL TOOLS We may provide access to third-party tools that we do not monitor or control. These tools are offered “as is” without endorsement or warranties. Use of optional tools is at your own risk. Future Services or features will also be subject to these Terms. SECTION 8 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS By submitting comments, ideas, or other materials to Gahhez, you grant us the right to use, edit, publish, distribute, and translate them without obligation. You agree that submissions will not violate third-party rights or contain harmful content. You are solely responsible for your submissions. SECTION 9 – PERSONAL INFORMATION Submission of personal information through the store is governed by our Privacy Policy. SECTION 10 – CONTACT INFORMATION Questions about these Terms should be sent to info@gahhez.com Contact Email: info@gahhez.com

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